Return Policy
Introduction
We take great pride in the quality of our services at Avanti Studio. However, we understand that there might be instances where our offerings may not meet your expectations. This Return Policy has been developed to create a straightforward and fair procedure for managing returns and refunds.
Software Subscriptions
Trial Period
New software subscriptions include a 7-day free trial. You can cancel anytime within this period without incurring any charges.
Post-Trial Period
Subscription fees are non-refundable following the conclusion of the trial period. Although you can cancel your subscription at any point, refunds will not be provided for fees already paid.
Notion Templates
Given the digital nature of Notion Templates, they are non-refundable. If you experience any issues with your purchase, please contact us within 14 days for resolution.
Consulting Services
Prepaid Hours
Refunds for prepaid consulting hours are available within 30 days of purchase. The refund amount will be reduced by the hours already used, based on the full hourly rate.
Project-Based Consulting
Refunds for project-based consulting will adhere to the terms specified in the individual project contract.
Consulting Services
Exceptions
Avanti Studio reserves the right to amend this policy for specific situations, including special promotions or unique customer circumstances.
Data Retention and Privacy
In line with our Privacy Policy, we will retain essential personal data for processing your return or refund. For more information, please refer to our Privacy Policy.
How to Request a Return
To initiate a return, email our Customer Service team at support@avanti.studio with your order details and the reason for the return. After evaluating your request, we will inform you of the subsequent steps.
Legal Jurisdiction
This Return Policy is governed by and construed according to United States law, consistent with our Terms of Service.